Resort Policies

Payment Policy

General Hotel Bookings:

  • Cancellation policy: |  30% of your 50% deposit is non-refundable until 61 days prior to your arrival. Cancellations made within 60 days of your arrival date will result in a loss of your 50% deposit. Cancellations made within 15 days prior to arrival, or no-shows, will be charged room and tax for the entire stay booked. Departing early will be regarded as a last-minute cancellation, and the guest will be charged room and tax for the entire stay booked.

  • Guarantee policy: |  | Upon booking, a deposit equaling the amount of 50% of your total stay is due in order to confirm your reservation. The remaining 50% will be charged to your card 15 days prior to your arrival. If at any point you wish to make upgrades to your booking (additional nights, people, and activities), there will not be an additional deposit required.

Holiday Bookings:

  • Cancellation policy: | | 30% of your 50% deposit is non-refundable until 61 days prior to your arrival. Cancellations made within 60 days of your arrival date will result in a loss of your 50% deposit. Cancellations made within 30 days prior to arrival, or no-shows, will be charged room and tax for the entire stay booked. Departing early will be regarded as a last-minute cancellation, and the guest will be charged room and tax for the entire stay booked.

  • Guarantee policy: | | Upon booking, a deposit equaling the amount of 50% of your total stay is due in order to confirm your reservation. The remaining 50% will be charged to your card 30 days prior to your arrival. If at any point you wish to make upgrades to your booking (additional nights, people, and activities), there will not be an additional deposit required.

Retreat Bookings:

  • All deposits are non-refundable and required to confirm booking.

  • Final Balances are due 30 days prior to retreat start date.
    Cancellations made within 30 days of retreat start date are subject to the full price of retreat package. 

Damages:

  • Damages incurred to resort property as a result of occupant or guest of occupant will result in fees that will be billed directly to the resort occupant. Fees may vary depending on the amount necessary to replace the damaged property.

Smoking:

  • Sansara Resort is a non-smoking property, and thus smoking is prohibited within the cabanas and the grounds of Sansara. Smoking on the property will result in a fee of $250.00 - billed directly to the resort occupant.

Terms & Conditions:

  • All rates listed on the website do not include taxes and additional service charges.

  • For Payment options- We accept VISA, Mastercard, wire transfer, and/or cash payments.

  • All rates are to be settled in USD.

  • Package inclusions subject to change without prior notice at Sansara’s discretion.

  • Sansara may ask any participant or guest to forfeit their stay or place at the retreat at any time if the individual's behaviour is interrupting the retreat or other resort guests' stay.

  • You must be 18 years of age and over to attend a retreat.

  • Policies of booking at Sansara can change at any time without notice.